PrimeSpy Privacy Policy

Date of entry into force: February 20, 2026

Welcome to PrimeSpy software products and services! The provider of the PrimeSpy service (hereinafter referred to as “we” or “PrimeSpy”) is committed to safeguarding your personal information and complying with applicable data protection laws and regulations, including the European Union’s General Data Protection Regulation (GDPR), California’s Consumer Privacy Act (CCPA), and the Personal Information Protection Law of the People’s Republic of China, among others.This Privacy Policy (hereinafter referred to as “this Policy”) is intended to help you gain a comprehensive understanding of how we collect, use, store, share, and protect personal information in the course of providing PrimeSpy products and services.

This policy is addressed to two categories of individuals whose personal information is concerned:

• PrimeSpy customer: refers to the natural person or enterprise user who directly interacts with us and uses PrimeSpy products and services (hereinafter referred to as “you” or “PrimeSpy customer”), including users who register, log in, pay and use the service. If the PrimeSpy client is not a natural person,All statements in this Policy regarding the processing of personal information should be understood as the processing of personal information (if any) of any natural person acting on behalf of PrimeSpy’s customers.

• Network User: refers to the natural person (such as the social media account holder) corresponding to the social media public data obtained by us through the official API of the social media platform or the API of a third-party data company.

This policy applies to all PrimeSpy customers, including natural and corporate customers. Before using our products and services, please read this policy carefully, especially the clauses that are bolded or bolded and underlined. If you do not agree with this policy, please do not download, install, use, or access PrimeSpy products and services.Your consent, as well as any downloading, installation, use, or login, signifies that you have read, understood, and agree to be bound by this Policy. This policy is an integral part of our agreement with you regarding the PrimeSpy service.

With respect to the personal information processing activities described in this Policy, we act as the Controller when processing personal information concerning EU residents. For California residents, we, as a business, provide consumers with information about their privacy rights in accordance with the requirements of the California Consumer Privacy Act (CCPA). For Chinese residents, we act as a personal information processor and process personal information.

We handle personal information in accordance with the principles of lawfulness, legitimacy, necessity and good faith, with a clear and reasonable purpose, and directly related to the purpose of processing, and adopt a method that has the least impact on personal rights and interests.

1. Scope of Application

This policy applies to all PrimeSpy products and services that we provide to all PrimeSpy customers through our website or other means. This policy does not apply to services provided by PrimeSpy’s partners or other third parties, which are subject to their respective privacy policies.

Categories of personal information we collect, data subject, source, purpose, legal basis and impact of refusal

As for PrimeSpy registered users,

3. Information sharing, entrustment, transfer and public disclosure

(1) Information Sharing

We provide you with quick payment and automatic renewal services, that is, you can choose to save your payment information for the next payment, you can also choose to activate the automatic renewal function, then the payment information you choose to save can be used to activate the automatic renewal service and to pay for each subsequent automatic renewal order, specifically, you can check the relevant rules through the quick payment and automatic renewal page and the PrimeSpy automatic renewal agreement.

You understand and agree that by clicking to consent and checking the box to save your payment information and enable quick payment features, you are deemed to have agreed to our collection and storage of your payment information for use in your next transaction. When you click the Agree to activate the auto-renewal service checkbox, you are deemed to agreePrimeSpy Automatic Renewal AgreementAnd accept the relevant automatic renewal service according to the content of the renewal agreement, and authorize AdsPower to deduct the service fee for the next billing cycle through your bound account according to the contract.

(2) Entrusted Processing

• Except as expressly stated in this Policy, we will not entrust other third parties to process users’ personal information.

(3) Public

• We do not disclose your personal information.

(4) Cross-border transfer

If you are a U.S. resident, the personal information we collect from you will be securely stored in Singapore. We comply with applicable laws and regulations, such as the CCPA, to ensure that the transfer does not constitute a “sale”.

If you are located within the European Economic Area, the information we collect about you will be transferred to or will be accessible remotely from countries outside the European Economic Area, including Singapore, China and other countries that are also not recognized by the European Commission as providing an appropriate level of protection for personal information, provided that we provide appropriate protection for such personal information as required by applicable law.If required by law, we will obtain your consent to transfer your personal information outside the European Economic Area, including to other recipients as specified in this Policy. You may withdraw your consent at any time. We have entered into the EU Standard Contractual Clauses (“Standard Contract”). You can do this by sending a message to support @ primespy.net requires a copy of the standard contract.

If you are located in the Mainland of the People’s Republic of China, the personal information we collect about you in accordance with this policy will be stored in Singapore. Through this Policy, we inform you of the name or personal name of the overseas recipient (which is ourselves), its contact details, the purposes of processing, the methods of processing, the categories of personal information, as well as the ways and procedures by which individuals may exercise their statutory rights vis-à-vis the overseas recipient, and other matters required by law.and will obtain your separate consent, carry out the assessment procedures prescribed by laws and regulations, and meet any other conditions stipulated by laws and regulations.

4. Your Rights

PrimeSpy customers and network users are entitled to the following rights. We will respond in accordance with applicable law (contact support@primespy.net.). Please contact support@primespy.net to exercise your rights.

If you are a resident of the European Union (GDPR applies), you have the following rights. We will respond to your request without undue delay and in any case within 1 month (or 2 months if necessary) after verification of your identity, at no cost (unless the request is manifestly unfounded or excessive):

• Right to know: to obtain information about our processing of your personal information, including the purpose, category and recipient of the collection.

• Access: View your personal information we hold and obtain a copy of it.

• Right to correction: correct inaccurate or incomplete personal information.

• Right to erasure (right to erasure or to be forgotten): Request the deletion of your personal information in the event of completion of the purpose, termination of the service, withdrawal of consent or other statutory circumstances (with exceptions, such as legal obligations).

• Right to restrict processing: In certain circumstances, such as in a dispute over the accuracy of the information, to restrict the processing of your personal information.

• Right to object: Oppose processing based on legitimate interests, including direct marketing or profiling.

• Data portability: Receive your personal information in a structured, commonly used and machine-readable format and transmit it to other controllers.

• Right to withdraw consent: If the processing is based on your consent, you may withdraw your consent at any time without affecting the legality of the previous processing.

• Right not to be affected by automated decision making: not to be affected by a decision based solely on automated processing (including profiling) if the decision has legal effects or similarly significant effects. You may request human intervention, express your views, or challenge the decision (currently we do not engage in such automated decision-making; however, if we did, you would be entitled to lodge a complaint).

• Right to complain: Make a complaint to an EU data protection supervisory authority (such as the data protection authority of your Member State).

If you are a California resident (for CCPA), you have the following rights. We will respond to your request within 45 days after verifying your identity (with the possibility of a 45-day extension if necessary), at no charge (unless the requests are excessive or unreasonable; you may exercise your rights of access and erasure free of charge up to twice per year):

• Right to Know and Access: Know the categories of your personal information we collect, the sources, the purposes, the third parties we share it with, and the specific personal information we have collected, sold or disclosed in the past 12 months.

• Right to correction: correct inaccurate personal information.

• Right to Deletion: Request the deletion of your personal information we have collected (with exceptions, such as the completion of a transaction or legal obligation).

• Right to opt out of selling/sharing: Opt out of our selling or sharing of your personal information (although we do not sell or share, we provide mechanisms to prevent future changes).

• Restricting the use of sensitive personal information: Restrict some of our uses of sensitive personal information (such as profiling).

• Right to be unaffected by automated decisions: Opt out of automated decision-based use (such as profiling) and request access to the logic (we don’t currently have this, but you can appeal if you do).

• Right to non-discrimination: The above rights are exercised without discrimination (e. G. By refusing services or charging higher fees).

• Right to complain: Complain to the California Attorney General’s Office.

As defined by the CCPA, we have “sold” (as defined by the CCPA) the following categories of Personal Information to third parties: Please refer to the “Category of Personal Information” and “Type of Recipient” columns in line 3 under “Sharing of Information” in Article 3 (1) of this Policy. We will not sell the personal information of individuals under the age of 16 without explicit consent.

If you are a resident of China (and the Personal Information Protection Law applies to you), you have the following rights. We will respond to your request in a timely manner after verification of identity:

• Right to know: Obtain information about the processing of personal information, including the purpose, method, type, retention period, and method of exercising rights.

• Decisions: Decide on the processing of personal information, including consent or rejection.

• Right of access and reproduction: access and reproduction of your personal information held by us.

• Right of correction and supplement: correct inaccurate or incomplete personal information.

• Right to delete: request the deletion of your personal information in the event of completion of the purpose, expiration of the retention period, withdrawal of consent or other statutory circumstances (with exceptions, such as legal obligations).

• Right to restrict or refuse processing: Restrict or refuse our processing of your personal information.

• Right to withdraw consent: Withdrawing consent at any time does not affect the legality of the previous treatment.

• Right to interpret: ask us to explain the rules for processing personal information, including the logic of automated decision making (we do not have automated decision making at present, but if we do, you can ask for an explanation).

• The right to complain: to the Personal Information Protection Department to complain or file a lawsuit.

5. Information Storage and Security

• Storage period: only for the period necessary to achieve the purpose, unless otherwise expressly required by law. Delete or anonymize upon expiration.

• Security measures: we adopt reasonable industry-standard measures, including encryption (HTTPS/TLS encryption for transmission and industry-standard encryption for storage), access control, and log auditing to prevent unauthorized access, loss, or modification.

• Location: Singapore.

Protection of Minors

The PrimeSpy service is primarily intended for adults. Minors shall read this Policy under the guidance of their guardian and use it only upon giving their consent. If it is found that the information of minors has been collected without the consent of the Guardian, we will delete it as soon as possible. If a guardian has any questions, please contact us using the contact information provided in this policy.

7. Policy update

We may revise this policy as our services are updated and iterated. Material changes (such as new purposes or limitations on rights) will be communicated to PrimeSpy customers via website announcements, pop-up windows, or email notifications. By continuing to use, you agree to the update. We will not restrict the rights of PrimeSpy customers without their consent. For online users, any changes will be announced on the official website.

8. Contact Us

If you have any questions, please contact:

• E-mail: support@primespy.net.

• Data Protection Officer (required by the GDPR):support@primespy.net.

For the GDPR, our EU representative contact: support@primespy.net… For the “Personal Information Protection Law”, our personal information protection person Contact Information: support@primespy.net.